Frequently Asked Questions

Visitor FAQs

How can I buy tickets to the show?

Tickets are always available to be purchased at the door. We accept cash, and, often times, payment cards with the tap function.

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Is admission valid for the whole show?

Yes, your admission is valid for each day of the show. To return on another day, you must obtain and fill out a re-admission pass from our customer service desk inside the show.

How do I find out if my favourite exhibitor will be at the show?

You can find our exhibitor list and photo gallery for each show by clicking on the “Artisans” button at the top of the page.

My favourite exhibitor was not at the show; how do I get in touch with them?

You can find exhibitor lists from previous shows on our Artisans page. If a specific exhibitor is not listed, or you cannot find their contact information, please email us at info@signatures.ca

Do exhibitors only accept cash?

Most, if not all, exhibitors accept payment cards with the tap function, and some accept all forms of payment cards. If they do not, we have several ATMs on site.

Is parking available?

Yes, parking is available at each of our shows. For more details view our shows through the Shows page.

Are strollers permitted?

Yes, strollers are always permitted at our shows at all times; our aisles are wide enough to accommodate them.

Are wheelchairs available?

Most shows have at least one wheelchair available on a first-come-first-serve basis. To borrow one, we require a valid piece of photo I.D.

Do you have a coat check?

Coat check is available at most shows, with the exception of our Sherwood Park, Fort McMurray, and Red Deer shows. Coat check fees vary per show, but none are higher than $3.00 per item.

Do you have a lost and found?

Yes, each show has a lost-and-found. If you are on site, please visit our customer service desk (for visitors of the Butterdome Craft Sale, the lost-and-found is located at the coat check area). If you are not on site, please send a message to our Facebook page to inquire about your lost item.

Exhibitor FAQs

How can I apply to be an exhibitor?

Please visit signatures.ca/exhibitors for more information and to complete our online exhibitor application form.

The acceptance process takes approximately one month to complete. You will be notified of the status of your application.

How do you select your exhibitors?

Our shows are juried by a team of experienced show managers. Our primary basis for acceptance is the quality, originality, and craftsmanship of the work to be sold. Acceptance is also based on booth display, product packaging, and product categories within each show so that no one category is over-weighted.

Applicants with a focus in one main product category will receive preference over applicants having multiple product lines. Applicants whose main product category is not jewellery may not sell jewellery products unless specifically juried and accepted.

What are the eligibility criteria to be an exhibitor?

You must be the designer and the creator of the work to be sold. Only work produced in Canada by you or under your direct supervision will be considered. Reproduction aids such as moulds used in jewellery or ceramics must be created by the applying artisan. Commercially-manufactured products, work assembled from commercial kits or materials, or work represented by dealers or agents will not be allowed.

What supporting documents are required to apply?

Application Form

Complete the online application form in its entirety.

 

Photos

Please submit a minimum of ten high-resolution images in JPG or PNG format. Print quality resolution (300 dpi) is preferred. Screen quality photos (72 dpi) must be a minimum of 1080 pixels. The photos must be close-ups of individual pieces. Please also include a photo of you working in your studio or workshop. Note: If you are accepted into a show, these images will be used to promote you and your work on our website/social channels and may be used in our advertising campaign. There is direct correlation between the quality of the photos submitted and their chance of being used in our campaigns!

 

Booth Design

Please submit a clear and recent photo or detailed diagram of your booth display. The professionalism of displays is a very important part of our acceptance criteria and a major consideration in booth placement within the show’s floor plan.

 

Biography

Please include a resumé detailing your background, your design training, and show experience.

 

Craft/Art Statement

Include a statement of your work. Describe what inspired you to create it, how long you have been doing it, the number of employees you have and their roles in the business, and your product price range.

 

Statement of Production Process

Please include a brief description of how your products are produced.

  • What are the major steps in producing the products you plan on selling at the shows?
  • What techniques are used?
  • Where are the raw materials sourced from?

This allows us to properly verify that your work is handmade by you.

What happens if I'm accepted into your show?

If you are successful in your application, you will receive your letter of acceptance and show contract by email. Please read these documents carefully. The contract will indicate the booth size and type for which you have been accepted. We attempt to accommodate your original request, but this is not always possible, and an alternative size may be contracted.

The products that you are accepted to display and sell will also be indicated. Only the products that were submitted for jurying and indicated in the show contract will be allowed at the show.

You must sign, date and return the contract by the indicated due date. You must also select one of our payment options as indicated in the contract and include post-dated payments as outlined.

What happens if I need to cancel participation in your show?

If you can no longer participate in our show and have not been contracted, your $200.00 deposit will be refunded. If you can no longer participate in our show and have been contracted for space, cancellation fees do apply. Please contact the appropriate show manager for further details.

When is the deadline to apply? Am I too late?

Initial jurying and selection of artisans for Spring 2019 shows began on September 1, 2018. Initial jurying and selection of artisans for Fall 2019 shows will begin on April 1, 2019.

You’re never too late to apply, as cancellations happen frequently. Each show has a waiting list that you may be placed on. Applications received one month or more after initial jurying begins will be reviewed and considered, and selection will be based on the remaining space and category availability after the initial jurying process is complete.

How can I send my deposit? Will it be refunded if I'm not accepted?

A deposit in the sum of $200.00 per show can be sent via e-transfer to payments@signatures.ca, via credit card (Visa or MasterCard), or by separate cheque(s) payable to Signatures Shows Ltd. dated the day of your application submission. Your cheque(s) will only be cashed if you are contracted for space in the show(s) to which you have applied.

Your e-transfers or credit card payments will be refunded to you if you are not accepted.

I'm an artist/artisan that's just starting out; do you have smaller booths available?

Yes, we offer a 5-foot by 5-foot booth in our Emerging Artists section at the following shows: Red Deer, Calgary, Regina, Ottawa, St. Albert, and Butterdome.

I make natural body care or food products; can I apply?

We make available a limited number of booths for health and body care products, and gourmet packaged foods (on-site consumable foods are not permitted).

I'm a representative/consultant for a multi-level/referral marketing company; can I apply as an exhibitor?

Work represented by dealers or agents will not be allowed at our shows.

I represent a charitable organization; can we host a fundraiser at your show?

Please contact the appropriate show manager to inquire further.