{"id":878,"date":"2018-12-31T17:29:05","date_gmt":"2018-12-31T17:29:05","guid":{"rendered":"https:\/\/staging.signatures.ca\/?page_id=878"},"modified":"2024-01-20T11:52:11","modified_gmt":"2024-01-20T16:52:11","slug":"faqs","status":"publish","type":"page","link":"https:\/\/signatures.ca\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

[vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” text_align=”left” background_animation=”none” css_animation=”” css=”.vc_custom_1546763862511{margin-bottom: 60px !important;}”][vc_column][vc_column_text]<\/p>\n

Frequently Asked Questions<\/h1>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” text_align=”left” background_animation=”none” css_animation=”” el_id=”visitor” css=”.vc_custom_1546494317295{margin-top: 60px !important;margin-right: 4% !important;margin-left: 4% !important;}”][vc_column][vc_column_text]<\/p>\n

Visitor FAQs<\/h2>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” text_align=”left” background_animation=”none” css_animation=”” css=”.vc_custom_1546494308747{margin-top: 30px !important;margin-right: 4% !important;margin-left: 4% !important;}”][vc_column][vc_accordion active_tab=”1″ style=”boxed_accordion”][vc_accordion_tab title=”How can I buy tickets to the show?” title_tag=”h3″][vc_column_text]Tickets for the shows are available online and at the show box office where we accept cash and payment cards.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”How do I find out if my favourite exhibitor will be at the show?” title_tag=”h3″][vc_column_text]You can find our exhibitor list and photo gallery for each show by clicking on the \u201cArtisans\u201d button at the top of the page.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”My favourite exhibitor was not at the show; how do I get in touch with them?” title_tag=”h3″][vc_column_text]You can find exhibitor lists from previous shows on our Artisans page. If a specific exhibitor is not listed, or you cannot find their contact information, please email us at info@signatures.ca<\/a>.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Do exhibitors only accept cash?” title_tag=”h3″][vc_column_text]Most, if not all, exhibitors accept payment cards with the tap function, and some accept all forms of payment cards. If they do not, we have several ATMs on site.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Is parking available?” title_tag=”h3″][vc_column_text]Yes, parking is available at each of our shows. For more details view our shows through the Shows page.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Are strollers permitted?” title_tag=”h3″][vc_column_text]Yes, strollers are always permitted at our shows at all times; our aisles are wide enough to accommodate them.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Are wheelchairs available?” title_tag=”h3″][vc_column_text]Most shows have at least one wheelchair available on a first-come-first-serve basis. To borrow one, we require a valid piece of photo I.D. We strongly recommend you bring your own.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Do you have a lost and found?” title_tag=”h3″][vc_column_text]Yes, each show has a lost-and-found. If you are on site, please ask us. If you are not on site or the show is over, please contact the facility to inquire about your lost item.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” text_align=”left” background_animation=”none” css_animation=”” el_id=”exhibitors” css=”.vc_custom_1546494289563{margin-top: 60px !important;margin-right: 4% !important;margin-left: 4% !important;}”][vc_column][vc_column_text]<\/p>\n

Exhibitor FAQs<\/h2>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” text_align=”left” background_animation=”none” css_animation=”” css=”.vc_custom_1546497050684{margin-top: 30px !important;margin-right: 4% !important;margin-bottom: 60px !important;margin-left: 4% !important;}”][vc_column][vc_accordion active_tab=”1″ style=”boxed_accordion”][vc_accordion_tab title=”How can I apply to be an exhibitor?” title_tag=”h3″][vc_column_text]Please visit signatures.ca\/exhibitors<\/strong><\/a>\u00a0for more information and to complete our online exhibitor application form.<\/p>\n

The acceptance process takes approximately one month to complete. You will be notified of the status of your application.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”How do you select your exhibitors?” title_tag=”h3″][vc_column_text]Signatures Shows are juried events. The primary basis for acceptance is the excellence of design, quality, uniqueness, originality, and superior craftsmanship of the work to be sold. Acceptance is also based on booth display, product packaging, and availability within product categories at the show.<\/p>\n

Products: You must be the designer and the creator of the work and production of\u00a0the\u00a0work must be under your direct supervision in Canada. You are required to submit an outline of your production process demonstrating to the jury that your work aligns with our criteria. Gourmet Food and Body Care applicants may be required to submit samples upon request.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”What are the eligibility criteria to be an exhibitor?” title_tag=”h3″][vc_column_text]All articles to be offered for sale must be approved. Overlap in more than two (2) product categories in a booth is not permitted. Selling works produced by other artisans is prohibited within your booth.<\/p>\n

Display & Packaging: Your booth, including product packaging, must present a professional appearance as these are some of the primary considerations in acceptance. Backdrops and floor coverings are required; table-top displays are discouraged.<\/p>\n

We want to ensure the aesthetic and quality of the work brought to the show is in alignment with the expectations of customers at our shows. This means your work must be suitable, commercially viable, and sold at an appropriate price point relative to the local market.<\/p>\n

Food Products: All food items for sale must be packaged; on-site consumable food items are not permitted. All foods must be produced in an approved facility with product packaging and labelling that meets provincial and federal public health requirements. Any distribution of food or drink samples must comply with all applicable health regulations. Appropriate food authorization forms as required by public health authorities and the host Facility must be completed in advance of the show and approved by their governing bodies.<\/p>\n

Body Care: All body care items must have proper packaging and labelling and be produced in a facility with that meets provincial and federal public health requirements. Any distribution of body care samples must comply with any applicable health regulations.<\/p>\n

Booth Sharing: Booth sharing is generally not permitted. Requests for booth sharing will be assessed individually. Each interested artisan must submit a separate application and undergo an individual jury evaluation for acceptance.<\/p>\n

Restrctions<\/strong><\/p>\n

Reproduction aids such as moulds and digital designs must be the creation of the applying artisan. Commercially manufactured products, products bought for resale, work created from commercial kits, designs or materials, unfinished goods, craft supplies, or products represented by dealers, agents or franchises are not permitted at our shows. If you use reproduction techniques and the reproductions are for sale, you must always display a quantity of original pieces.<\/p>\n

Kits or DIY Products: These will only be permitted if components are created and designed by the exhibitor. Kits assembled with commercially made components will not be permitted.<\/p>\n

AI-generated products are not permitted. Any work including, but not limited to, paintings, illustrations, drawings, sculptures, photography, writing, and digital works that are created, designed, or materially influenced by Artificial Intelligence (AI) or Machine Learning algorithms are prohibited. This restriction includes both physical and digital forms of products.<\/p>\n

Jewellery may not be sold unless specifically juried and accepted. Permanent jewellery services are not permitted at our shows unless the primary components used are original work created by the artisan. Accepted permanent jewellery products cannot exceed 20% of products offered for sale.<\/p>\n

Use of Licensed Designs, Images or Properties: The use of licensed designs, images or properties in your work is not permitted as the sole design unless you have a license to reproduce them. License information must be available upon request. The use of licensed designs, images or properties included as part of a greater design is acceptable if not the main element.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”What supporting documents are required to apply?” title_tag=”h3″][vc_column_text]<\/p>\n

Application Form<\/h4>\n

Complete the online application form in its entirety.<\/p>\n

 <\/p>\n

Photos<\/strong><\/h4>\n

Please submit a minimum of eight high-resolution images of your products in JPG or PNG format. Print quality resolution (300 dpi) is preferred. Screen quality photos (72 dpi) must be a minimum of 1080 pixels. The photos must be close-ups of individual pieces. Please also include two photos of you working in your studio or workshop. Note: If you are accepted into a show, these images will be used to promote you and your work on our website\/social channels and may be used in our advertising campaign. There is direct correlation between the quality of the photos submitted and their chance of being used in our campaigns!<\/em><\/p>\n

 <\/p>\n

Booth Design<\/strong><\/h4>\n

Please submit a clear and recent photo or detailed diagram of your booth display. The professionalism of displays is a very important part of our acceptance criteria and a major consideration in booth placement within the show\u2019s floor plan.<\/p>\n

 <\/p>\n

Biography<\/strong><\/h4>\n

Please include a resum\u00e9 detailing your background, your design training, and show experience.<\/p>\n

 <\/p>\n

Craft\/Art Statement<\/strong><\/h4>\n

Include a statement of your work. Describe what inspired you to create it, how long you have been doing it, the number of employees you have and their roles in the business, and your product price range.<\/p>\n

 <\/p>\n

Statement of Production Process<\/strong><\/h4>\n

Please include a brief description of how your products are produced.<\/p>\n

    \n
  • What are the major steps in producing the products you plan on selling at the shows?<\/li>\n
  • What techniques are used?<\/li>\n
  • Where are the raw materials sourced from?<\/li>\n<\/ul>\n

    This allows us to properly verify that your work is handmade by you.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”What happens if I’m accepted into your show?” title_tag=”h3″][vc_column_text]If you are successful in your application, you will receive your letter of acceptance and show contract by email. Please read these documents carefully. The contract will indicate the booth size and type for which you have been accepted. We attempt to accommodate your original request, but this is not always possible, and an alternative size may be contracted.<\/p>\n

    The products that you are accepted to display and sell will also be indicated. Only the products that were submitted for jurying and indicated in the show contract will be allowed at the show.<\/p>\n

    You must sign, date and return the contract by the indicated due date. You must also select one of our payment options as indicated in the contract and include post-dated payments as outlined.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”What happens if I need to cancel participation in your show?” title_tag=”h3″][vc_column_text]If you can no longer participate in a show and we have issued you a contract, cancellation fees will apply and the deposit amount is non-refundable. If you cancel your participation up to 60 days prior to the first day of the show you will receive a refund of 50% of your total payments made to date not including the non-refundable deposit. If you cancel less than 60 days prior to the first day of the show, there will be no refund of any payments or deposits.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”When is the deadline to apply? Am I too late?” title_tag=”h3″][vc_column_text]Initial jurying dates and selection of artisans for the shows is indicated in the online application forms.<\/p>\n

    You\u2019re never too late to apply, as cancellations happen frequently. Each show has a waiting list that you may be placed on. Applications received one month or more after initial jurying begins will be reviewed and considered, and selection will be based on the remaining space and category availability after the initial jurying process is complete.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”How do I provide my deposit? Will it be refunded if I’m not accepted?” title_tag=”h3″][vc_column_text]A credit card deposit per show (Visa or MasterCard) is required with your online application. The deposit will only be processed if you are contracted for space in the show(s) to which you have applied.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”I’m an artist\/artisan that’s just starting out; do you have smaller booths available?” title_tag=”h3″][vc_column_text]Yes, we offer Budding or Emerging Artists spaces in some select shows. These spaces are available for first time or new artists only. Further details are included in the online application.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”I make natural body care or food products; can I apply?” title_tag=”h3″][vc_column_text]We make available a limited number of booths for health and body care products, and gourmet packaged foods (on-site consumable foods are not permitted).[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”I’m a representative\/consultant for a multi-level\/referral marketing company; can I apply as an exhibitor?” title_tag=”h3″][vc_column_text]Work represented by dealers or agents will not be allowed at our shows.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”I represent a charitable organization; can we host a fundraiser at your show?” title_tag=”h3″][vc_column_text]Please contact the appropriate show manager to inquire further.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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